Gauge Ledger

Interactive Scenario Modeling Webinars

Cookie Policy

Last updated: January 2025

Understanding How We Use Cookies

We want to be straightforward about how Gauge Ledger uses cookies and similar technologies on our platform. This policy explains what cookies are, why we use them, and how you can manage them. When you use our webinar platform, certain information gets stored on your device to make things work smoothly and remember your preferences.

Cookies are small text files that websites place on your computer or mobile device. They help us recognize you when you return, remember your settings, and understand how people interact with our educational content. Some cookies are essential for the platform to function, while others help us improve your experience or analyze usage patterns.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for our platform to work properly. Without them, you wouldn't be able to register for webinars, log into your account, or access interactive features during live sessions.

  • Authentication cookies that keep you logged in as you navigate between pages
  • Session cookies that remember your webinar registration and enrollment status
  • Security cookies that protect your account and personal information
  • Load balancing cookies that distribute traffic for optimal performance during high-attendance events

Functionality Cookies

These cookies remember your choices and preferences to make your experience more personalized. They help us provide features you've requested and remember settings you've customized.

  • Language preference cookies that display content in your chosen language
  • Video quality settings that remember your bandwidth preferences
  • Notification preferences for upcoming webinars and course updates
  • Interface customization that recalls your dashboard layout preferences

Analytics Cookies

We use these to understand how people use our platform so we can make improvements. They help us see which webinars are most popular, how long people engage with content, and where users might be experiencing difficulties.

  • Usage pattern cookies that track which features get used most frequently
  • Performance cookies that measure page load times and technical issues
  • Engagement cookies that monitor interaction with educational materials
  • Demographic cookies that help us understand our audience better (without identifying individuals)

Marketing Cookies

These cookies help us show you relevant information about upcoming webinars and courses that might interest you based on your previous engagement with our platform.

  • Recommendation cookies that suggest webinars based on your viewing history
  • Campaign cookies that track which promotional materials brought you to specific courses
  • Retargeting cookies that remind you about webinars you showed interest in

Third-Party Cookies

Some cookies on our platform come from third-party services we use to deliver our educational content and analyze platform performance. We work with trusted partners who help us provide video streaming, process payments, and understand user behavior. These partners have their own privacy policies governing how they use cookie data.

For example, when we embed video content or interactive tools from external providers, those services may set their own cookies. We carefully select partners who maintain high standards for data protection, but we encourage you to review their policies as well.

Cookie Category Duration Can Be Disabled?
Essential Session or up to 1 year No - required for platform functionality
Functionality Up to 2 years Yes - but may reduce personalization
Analytics Up to 2 years Yes - won't affect core features
Marketing Up to 1 year Yes - won't affect platform access

Managing Your Cookie Preferences

You have control over which cookies you accept. When you first visit our platform, you'll see a cookie consent banner that lets you choose your preferences. You can accept all cookies, reject non-essential ones, or customize your settings to choose specific categories.

Most web browsers allow you to control cookies through their settings. You can set your browser to refuse all cookies, accept only certain types, or notify you when a cookie is being set. Keep in mind that blocking essential cookies will prevent you from accessing key platform features like webinar registration and account management.

Browser-Level Cookie Management

Each browser handles cookies differently. Here's how the process generally works, though specific steps vary by browser version. You can usually find cookie settings in your browser's privacy or security section. From there, you can view stored cookies, delete specific ones, or block them entirely.

If you use multiple devices or browsers to access Gauge Ledger, you'll need to adjust settings on each one separately. Clearing your cookies will log you out of your account and reset your preferences, so you'll need to log back in and reconfigure your settings.

What happens if you disable cookies?

Blocking essential cookies means you won't be able to log in, register for webinars, or access interactive features during live sessions. Disabling functionality cookies removes personalization, so you'll need to reset preferences each visit. Turning off analytics cookies doesn't affect your experience but limits our ability to improve the platform based on usage data.

Cookie Updates and Changes

We occasionally update our cookie practices as we add new features or improve existing ones. When we make significant changes to how we use cookies, we'll update this policy and notify you through our platform. The "Last updated" date at the top of this page shows when we most recently revised the policy.

We might introduce new cookie types as we expand our educational offerings or integrate new technologies. For instance, if we add augmented reality features to scenario modeling webinars, we might need cookies to remember your device capabilities and display preferences.

Cookies and Your Privacy

We take your privacy seriously, and our use of cookies aligns with our broader Privacy Policy. Cookies help us deliver services you've requested, but we don't use them to identify you personally without your consent. Analytics cookies collect aggregated data that helps us understand trends without tracking individual behavior.

Information collected through cookies is stored securely and retained only as long as necessary to fulfill its purpose. Once cookies expire or you delete them, the stored information is no longer accessible. We never sell cookie data to third parties or use it for purposes unrelated to operating and improving our webinar platform.

Special Considerations for Sensitive Data

We don't use cookies to collect or process sensitive personal information like health data, financial details, or precise location information. Cookies related to your educational progress track only general engagement metrics, not specific performance data or assessment results beyond what's necessary for course functionality.

If you participate in webinars covering sensitive topics, cookies won't reveal the specific content you've accessed to third parties. We compartmentalize data to ensure your learning interests remain private while still allowing us to improve content quality and platform performance.

Mobile Apps and Similar Technologies

While this policy focuses on browser cookies, similar technologies exist for mobile applications. If you use our mobile app to access webinars, the app may use local storage, device identifiers, and other tracking technologies that serve similar purposes to cookies. These are governed by the permissions you grant when installing the app.

Mobile tracking technologies help us provide offline access to downloaded materials, sync your progress across devices, and optimize video streaming for your connection. You can manage these through your device's app settings, though some features require certain permissions to function properly.

International Users and Data Transfers

Gauge Ledger serves students globally, and cookies may involve data transfers across borders. When you access our platform from outside Canada, cookies may store information on servers in different countries. We ensure all such transfers comply with applicable data protection regulations and maintain security standards regardless of location.

Some jurisdictions have specific cookie laws that give you additional rights. For example, users in certain regions must actively consent to non-essential cookies before we can set them. Our cookie banner adapts based on your location to ensure compliance with local requirements.

Questions About Our Cookie Use?

If you have concerns about how we use cookies or want more details about specific cookie types, we're here to help. You can reach our team at support@gaugeledger.com or call us at +1 418 239 0002.

We typically respond to cookie-related inquiries within two business days. For complex questions requiring technical review, we might need a bit more time but will keep you updated on our progress.

We use cookies to enhance your experience on our platform. By continuing, you accept our use of cookies.