We typically respond within one business day, often sooner during regular hours. If your inquiry is urgent, calling us directly is your fastest option. Our team checks messages regularly and prioritizes new contact requests.

While we're located in Fort McMurray, our webinars are entirely online and we primarily handle inquiries remotely. If you need an in-person meeting for a specific reason, contact us first to arrange an appointment so we can ensure someone is available to help you.

Phone is your best bet during business hours Monday through Friday. Outside those times, email works well and we'll respond as soon as we're back. For urgent technical issues during a live webinar, we have dedicated support channels that participants receive access to when they enroll.

Anything related to our scenario modeling webinars is fair game. Most people ask about upcoming courses, technical requirements, enrollment processes, or how our programs might fit their specific needs. We're also happy to discuss customized training options for teams or organizations.